FAQ’s

AnsuyaAzul

Welcome

Make sure to add Ansuya.com–Administrator, ansuya@ansuya.com and support@ansuya.com to your safe email list so that you don’t miss important updates!

How many lessons will I get?

More than 200 video lessons are currently available to members with more added every month and you can watch them as often as you like.

What level are the lessons?

There’s something for everybody! Beginning, Intermediate and Advanced.

How do I sign up?

It’s easy! Just go to the Home page and click the Subscribe button. That will take you to a payment page where you’ll fill out some basic payment information. You can use MasterCard, Visa, American Express, Discover or Paypal. You don’t need a PayPal account. If you don’t want to use PayPal, just click on: “No PayPal account? Pay using your credit or debit card” right underneath the PayPal Log In button.
Important: After the payment is made, wait for the Ansuya.com New Member Registration form to appear. From there you’ll choose your Username and Password then click the Submit Registration button. That will take you to the Thanks for Joining! page. Now you’re all set. Enjoy! If you need any help, please email ansuya@ansuya.com

How will I be billed?

The billing cycle runs approximately every 30 days and funds ($30) are withdrawn from your credit or debit card, PayPal account, or PayPal linked bank account. You can cancel at any time. See “How do I cancel my membership?” below.

We’re happy to assist you with anything that you need.

For technical questions please email us at: support@ansuya.com
For questions about lessons please email us at: ansuya@ansuya.com

How do I become Ansuya Bellydance Certified?

Email ansuya@ansuya.com for details.

I want a Bellydance Forum where I can talk to Ansuya and the other members of Ansuya.com and ask questions about the classes! Where’s that?

Facebook! Also, as a member of Ansuya.com you will also be invited to join Ansuya’s other members only Facebook group.

What if I logged in a bunch of times today and now I can’t?

There is an IP login limit of 5 a day. That means you can log in from 5 different devices or sometimes only 5 times in one day from the same device if your provider has assigned you a dynamic IP address, which most do.

And what the heck does the above story mean?

It means, please don’t share your login and password information with the the whole world or you won’t be able to log in.

How do I cancel my membership?

It’s easy! Just send your cancellation request to support@ansuya.com
or ansuya@ansuya.com and we will cancel it for you. Or if you’re using PayPal, log into your PayPal account and find the Recurring Payment to Ansuya Productions click on Subscription or View Details. You should see the option to cancel in the upper left. No refunds will be issued for partial months however. If you need any assistance at all please email us.

Handy links

With AirPlay and Apple TV, you can wirelessly stream what’s on your iPad, iPhone or iPod touch to your HD TV! Click here: Apple TV

Update your Flash Player

Test your speed: Speed Test

Tech Stuff

For optimal video play, keep your operating system and browsers up to date.

Sometimes with Safari, member links vanish when you go back to the Home page. just refresh the page and they will reappear!

If you have a technical comment or question please email us at: support@ansuya.com

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