FAQ - ANSUYA.COM

FAQ

Q: Can I browse and shop on this site safely and securely?
A: Yes, this site is SSL enabled.

Q: How do I cancel my Full Access membership?
A: Just send us an email at ansuya@ansuya.com and we'll cancel that for you. You are welcome back anytime!

Q: Are there refunds for unused Full Access memberships?
A: We do not offer refunds for this product.

Q: Are there refunds for purchased video packages?
A: We do not offer refunds on these products.

Q: How do I buy and access my videos?
A: Having trouble accessing your videos? Don’t worry!
Contact us by email: ansuya@ansuya.com and we will help you! Also, check the tips below:

When you are making your first purchase:
When you make your first purchase of a Video Package or of the Full Access monthly membership, you will receive three emails. The most important one to help you get to your videos is the one that says INVITE. Click on it and set up your username and password. You can then log in which will open up your My Account menu where you will see a list of your videos. You can click on your videos and enjoy!

Whenever you return to the site:
Click on the drop down menu in the upper left corner and click the Log In tab to access your videos!

Making additional purchases (returning shoppers):
When you purchase more videos packages or Full Access monthly membership, you can log in as usual and your new videos will appear in your My Account menu.

Email us for help if you need it! ansuya@ansuya.com

Continue to browse our site by clicking menu in upper left corner!